SERVICE & MAINTENANCE SUPPORT
In addition to providing 24/7/365 service we also can provide maintenance contracts and pre-paid labor hours to ensure that your system is operating
at its fullest potential at all times. Maintenance contracts and pre-paid labor will allow you to manage and budget your operating costs annually.
Even the highest quality equipment sometimes breaks down, but a maintenance agreement from Executone can ensure that your equipment is always protected, even after the warranty expires.
We offer two maintenance programs to assist you in maintaining your telecommunications equipment: Executone level 1 and level 2 VIP maintnence.
We also offer our customers the option of pre-purchasing blocks of service time that can be used for service calls, moves or changes, programming, training or any other services we offer - whenever it is needed.
You can’t afford to take chances with your telephone system, so let Executone show you just how economical a maintenance agreement can be.
Level 1 VIP Service
With a cost-effective level 1 service agreement, you receive at no additional cost:
- Parts & Labor Coverage
- Regular Business Hours Service
- Priority Response for Service
- 2-Hour Emergency Response
- Guaranteed Parts Availability
- Annual System Evaluation
Level 2 VIP Service
Our level 2 VIP service agreement includes all of the advantages of the level 1 program plus:
- 24/7/365 Service Support
- First Priority Service Dispatch
- Covers No Problems Found
- Annual 4-Hour Retraining
- System Changes Labor
- Proactive Maintnence