SERVICE & MAINTENANCE SUPPORT

In addition to providing 24/7/365 service we also can provide maintenance contracts and pre-paid labor hours to ensure that your system is operating
at its fullest potential at all times. Maintenance contracts and pre-paid labor will allow you to manage and budget your operating costs annually.

Maintenance Programs

Even the highest quality equipment sometimes breaks down, but a maintenance agreement from Executone can ensure that your equipment is always protected, even after the warranty expires.

We offer two maintenance programs to assist you in maintaining your telecommunications equipment: Executone level 1 and level 2 VIP maintnence.

We also offer our customers the option of pre-purchasing blocks of service time that can be used for service calls, moves or changes, programming, training or any other services we offer - whenever it is needed.

You can’t afford to take chances with your telephone system, so let Executone show you just how economical a maintenance agreement can be.

Level 1 VIP Service

With a cost-effective level 1 service agreement, you receive at no additional cost:

  • Parts & Labor Coverage
  • Regular Business Hours Service
  • Priority Response for Service
  • 2-Hour Emergency Response
  • Guaranteed Parts Availability
  • Annual System Evaluation

Level 2 VIP Service

Our level 2 VIP service agreement includes all of the advantages of the level 1 program plus:

  • 24/7/365 Service Support
  • First Priority Service Dispatch
  • Covers No Problems Found
  • Annual 4-Hour Retraining
  • System Changes Labor
  • Proactive Maintnence

Call (419) 843-6868 for more information or to sign up for a Maintenance Agreement, today!